Holencik provides you with a client concierge who will communicate with you from the time your contract is signed all the way through your install and afterwards if there is any follow up needed. They will send you a confirmation email that the contract was received. They will mail you a post card letting you know where you tentatively are on the schedule. Then either they or the project manager will call you the Friday before the week that your project is getting done to confirm the day we will be coming to begin the project. They will reach out to you after the project is completed to see if there is any outstanding work that needs to be done and if you are satisfied with the work.
