FAQs
Since 1980. First as Mark L. Holencik, General Contractor, then Holencik Roofing, and finally Holencik Exteriors. Same company, same owners, same commitment to customer satisfaction.
Our years of service, workmanship guarantees, and overall commitment to customer satisfaction help us to stand out from the crowd – we also use top of the line products and can offer different roof replacement options based on your budget.
We have multiple guarantees to protect your nest. The Leak Free, No Blame Game, and Ironclad Lowest Investment are the most noteworthy. For a full list and description of our guarantees please click here to view our guarantees page.
Holencik provides you with a client concierge who will communicate with you from the time your contract is signed all the way through your install and afterwards if there is any follow up needed. They will send you a confirmation email that the contract was received. They will mail you a post card letting you know where you tentatively are on the schedule. Then either they or the project manager will call you the Friday before the week that your project is getting done to confirm the day we will be coming to begin the project. They will reach out to you after the project is completed to see if there is any outstanding work that needs to be done and if you are satisfied with the work.
Ventilation is the most important part of your roofing project. Proper ventilation will ensure the guaranteed longevity of your roof and significantly decrease if not eliminate the growth of mold in the attic. It will also assist your insulation in keeping your house warm in the winter and cooler in the summer by allowing your roof space to breath.
The majority of our job are furnished with The Equipter. This equipment is a small dumpster that rises right up to the roof line giving the crew the ease of putting the old roofing materials directly into it without having to make your property unsightly and allowing the possibility of debris to be thrown all over the yard. For instances and particular property layouts where The Equipter cannot be used, the crew will tarp everything and use what is called the catch all system. This system keeps all the debris safely away from the home while protecting the exterior of the home as well as the landscaping. What most homeowners don’t know is that there are 8,500-10,000 nails that are removed from an average sized roof. As you can see there could be more or less nails than this number being removed from your roof depending on the size. Even though we run the magnet, put up tarps for extra protection, if need be, and use the equipter as mentioned above. We do our very best to clean up to the customer’s liking.
Yes, the crew have been extensively vetted by our owner to ensure they have all the proper insurances. We also have job site supervisors who oversee them throughout the day. We treat our subcontractors like employees just like they are part of our team.
Yes, we take care of all the permits needed. We apply for them and keep them on file once they are issued.
The Jobsite Supervisors will walk around your property with you before the job begins to make sure there are no existing issues, and you understand the scope of work that will be performed. When the job is complete they will do another walk around to property with you to make sure everything looks great and is to your liking.
We do prefer you are there at the start of the project and then when the job is complete so you can be there for that pre and post inspection.
The main reason for inspecting the attic is to make sure you do not have any mold growing in there and to confirm the integrity of the deck boards. This will give us an idea up front if wood needs to be replaced. This does not mean that the boards are in perfect condition as we can’t see what’s on the outside.
We are a GAF Solar Certified roofing company. We install the GAF solar roofing system. It merges America’s #1 selling shingles and award willing solar technology to create a beautifully durable roof that can harness the sun’s energy to power your home – all backed by an industry leading warranty. Click here to visit our solar page
We accept checks, all major credit cards, debit cards, and we even offer financing options, subject to approved credit.
Generally, the estimator will be able to give you this answer when they are with you for the appointment, and it will be written into your proposal. The average residential roof takes 1-2 days.
There is always a wait between the time the contract is signed and the job’s start date (except with repairs, when the wait time is between the initial call to the office and the repair technician coming to do your estimate, at which time he can usually complete the repair on the spot). If you call a company and there is no wait time – dig a little deeper into their reputation; a good company should be busy.
We do ask that you are home to meet with our estimator. It gives them the opportunity to explain each line of your contract, the process if you choose to proceed, and the cost. It also gives us a chance to get to know you, and you a chance to know the salesperson. Our sales team is not high pressure. They just want to ensure that you understand the components of your investment and that you feel comfortable contacting them anytime you have questions during the process.
Yes. Every reputable company should be able to show you their worker’s compensation and general liability insurances, upon request.
We are truly an “exteriors” company, as in, if you need exterior work done, you can call us. We install gutters, gutter protection, soffit, fascia, siding, windows & more.
Sliding snow can cause damage to landscaping, gutters and lower roofs. Snow catchers protect against these issues as well as offer protection when walking under snow-covered roofs.
- Cast Aluminum
- Brass
- Original if available
