FAQs Archive - Holencik Exteriors

Q: What type of payment do you accept?

We accept checks, all major credit cards, debit cards, and we even offer financing options, subject to approved credit. [fusion_button link="https://holencik.com/financing/" text_transform="" title="" target="_self" link_attributes="" alignment="" modal="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" color="default" button_gradient_top_color="" button_gradient_bottom_color="" button_gradient_top_color_hover="" button_gradient_bottom_color_hover="" accent_color="" accent_hover_color="" type="" bevel_color="" border_width="" border_radius="" border_color="" border_hover_color="" size="" stretch="default" icon="" icon_position="left" icon_divider="no" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""]See Financial Options[/fusion_button]

Q: How long will the job take?

Generally, the estimator will be able to give you this answer when they are with you for the appointment, and it will be written into your proposal. The average residential roof takes 1-2 days.

Q: When will the work be done?

There is always a wait between the time the contract is signed and the job's start date (except with repairs, when the wait time is between the initial call to the office and the repair technician coming to do your estimate, at which time he can usually complete the repair on the spot). If you call a company and there is no wait time - dig a little deeper into their reputation; a good company should be busy.

Q: Do I need to be home for the estimate?

We do ask that you are home to meet with our estimator. It gives them the opportunity to explain each line of your contract, the process if you choose to proceed, and the cost. It also gives us a chance to get to know you, and you a chance to know the salesperson. We want you to feel comfortable contacting them anytime you have questions during the process.

Q: How do I get started on my roofing project?

After you call the office, you will receive a call from an estimator or technician to schedule a meeting time for your estimate. At the time of the estimate, a contract will be generated. If you choose to have the work done by us, all you need to do is sign the contract and return it to us. We will happily put your work on our schedule!

Q: Are you fully insured?

Yes. Every reputable company should be able to show you their worker's compensation and general liability insurances, upon request.

Q: What do you do, other than roofing?

We are truly and "exteriors" company, as in, if you need exterior work done, you can call us. We install gutters, gutter protection, soffit, fascia, siding, windows & more.